Citibank Appointed Successor Depositary by KLM Royal Dutch Airlines for NYRS Program

February 5, 2004 – Citibank Depositary Receipt Services has been appointed successor depositary by KLM Royal Dutch Airlines, one of the world’s leading passenger and cargo airlines headquartered at Amsterdam Airport Schiphol, The Netherlands, for its New York Registry Share (NYRS) program. The NYRSs are listed on the New York Stock Exchange (NYSE).

Each NYRS issued under the program represents one ordinary share and trades under the NYSE symbol “KLM” (CUSIP # 482516 30 9). KLM’s ordinary shares trade on Euronext Amsterdam.

KLM Royal Dutch Airlines is an international airline operating worldwide. KLM has four core activities: passenger transport, cargo transport, engineering and maintenance businesses and Transavia respectively. KLM Group and its partners serve more than 350 cities in 73 countries on six continents. For further information visit www.klm.com.

For more information on Citibank NYRS and ADR programs, as well as industry trends and developments, please visit www.citigroup.com/adr.

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Citigroup (NYSE: C), the preeminent global financial services company with some 200 million customer accounts in more than 100 countries, provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, insurance, securities brokerage, and asset management. Major brand names under Citigroup’s trademark red umbrella include Citibank, CitiFinancial, Primerica, Smith Barney, Banamex, and Travelers Life and Annuity. Additional information may be found at: www.citigroup.com.

About Citibank Depositary Receipt Services
Citibank Depositary Receipt Services is a market leader in bringing quality issuers to the U.S. market and promoting American Depositary Receipts as an effective capital markets tool. Citibank began offering ADRs in 1928 and today is widely recognized for providing non-U.S. companies with a gateway to the world of resources Citigroup has to offer. In addition, our financial strength and global presence provides clients with access to Citigroup's on-the-ground presence and in-depth knowledge of 90 local markets.

Depositary Receipt Services is a business line within Citigroup® Global Transaction Services, a leading provider of integrated cash management, trade finance and securities services for corporations, financial integrated cash management, trade and securities services for corporations, financial institutions, intermediaries and governments around the world. With over $ 100 billion in average liability balances, more than $ 5.6 trillion in assets under custody and the largest proprietary branch network, Citigroup’s award-winning operating systems and Internet-based delivery channels enable clients to manage and monitor working capital and investments more efficiently, streamline transaction processing cycles, and re-engineer receivables and payment processes. Citigroup® Global Transaction Services provides clients with access to Citigroup’s full range of capabilities and solutions along with an on-the-ground presence and in-depth knowledge of more than 90 local markets. For additional information, see www.transactionservices.citigroup.com.

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