Citigroup Wins 33 Awards in Best Internet Bank Awards
CitiDirect® Online Banking Receives Top Honors in the US and 16 Other Countries
September 8, 2004, New York — Citigroup is the Best Corporate/Institutional Internet Bank in 17 countries and the Best Consumer Internet Bank in 6 countries in Round One of the World’s Best Internet Bank Awards, according to the September issue of Global Finance. CitiDirect® Online Banking, the award-winning, Web-based corporate banking platform, outranked offerings from local, regional and global banks to win in:
- Asia/Pacific: China, Korea, Singapore
- Central/Eastern Europe: Slovak Republic, Poland, Russia
- Europe: Netherlands, United Kingdom
- Latin America: Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico (Banamex)
- Middle East/Africa: Israel, South Africa
- North America: United States.
Citigroup also earned top honors in subcategories as Best Corporate/Institutional Online Cash Management Bank in Asia/Pacific, Central/Eastern Europe, Europe, Latin America and the Middle East/Africa, and was named Best Corporate/Institutional Integrated Website in Europe, Central/Eastern Europe, Latin America and North America.
“We are pleased, once again, to be recognized by industry experts as a world-class provider of Internet-based banking,” said Frank Bisignano, CEO of Citigroup Global Transaction Services. “Our strategy for CitiDirect Online Banking is to offer corporate and institutional clients a single point of access for online cash management and trade transactions and reports, no matter where they do business around the world. This award reflects our ability to understand clients’ needs and continually improve our offering to meet those needs.”
An independent panel of representatives from TowerGroup, BearingPoint, Deloitte and Tata Infotech chose the winners, who were selected based on their strength of strategy for attracting and servicing online clients, success in getting clients to use web offerings, growth of online client base, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and website design and functionality.
Four major enhancements in the past year to CitiDirect added significant functionality, especially in trade and liquidity. Clients highly rate CitiDirect for its ease of use and navigation; consistency of design, format and functionality; overall service availability and cross-product integration; fast and easy online installation; online (and offline) help and support; and feature-rich administration and reporting tools.
CitiDirect Online Banking was launched in 2001, is available in 22 languages and has won numerous awards for excellence among cash management websites including Forbes.com Best of the Web and Greenwich Associates Benchmarking Survey of Cash Management Internet Applications. CitiDirect Online Banking increases efficiency and improves the ability of corporate treasurers to make cash management, trade and liquidity decisions. To view an online demo and take a guided tour of CitiDirect Online Banking’s capabilities, visit www.citidirect.com.
About Citigroup
Citigroup (NYSE: C), the preeminent global financial services company
with some 200 million customer accounts in more than 100 countries,
provides consumers, corporations, governments and institutions with
a broad range of financial products and services, including consumer
banking and credit, corporate and investment banking, insurance, securities
brokerage, and asset management. Major brand names under Citigroup's
trademark red umbrella include Citibank, CitiFinancial, Primerica,
Smith Barney, Banamex, and Travelers Life and Annuity. Additional
information may be found at: www.citigroup.com.
About Citigroup Global Transaction Services
Citigroup® Global Transaction Services is a leading provider of
integrated cash management, trade and securities services for corporations,
financial institutions, intermediaries and governments around the
world. With over $115 billion in average liability balances, more
than $6.7 trillion in assets under custody and the largest proprietary
branch network, Citigroup’s award-winning operating systems
and Internet-based delivery channels enable clients to manage and
monitor working capital and investments more efficiently, streamline
transaction processing cycles, and re-engineer receivables and payment
processes. Citigroup® Global Transaction Services provides clients
with access to Citigroup’s full range of capabilities and solutions
along with an on-the-ground presence and in-depth knowledge of more
than 100 local markets. For additional information, see www.transactionservices.citigroup.com.
Citigroup Global Transaction Services is part of Citigroup's global
corporate and investment banking group, which provides complete financial
solutions to corporations, governments and institutional investors
in more than 100 countries. Award-winning businesses include corporate
and investment banking, sales and trading, transaction services, commercial
finance and insurance products. Additional information can be found
at: www.citigroupgcib.com
