Welcome to SmartPay 2

As your new SmartPay 2 provider, Citi welcomes you. With award-winning customer service and the industry’s most innovative solutions, Citi is a leading issuer of commercial cards. As a SmartPay provider for ten years, Citi has served over 200 government organizations and understands the unique needs of our government clients. Our Department of Defense (DoD) Travel Card program and expense management tools increase efficiency, save time and help cardholders, Agency Program Coordinators (APCs) and agencies make the best use of their budgets.

Committed to innovative technology solutions, Citi continually develops system enhancements and designs web-based tools for account and information management. Our two newest solutions will help our DoD Travel Card clients work smarter and faster.

• Single Sign-On Capability: Get streamlined access to all of Citi’s information management tools through one web portal. Sign on once for increased convenience and total access.
• Card Deployment Dashboard: Get snapshot views and key metrics for a program's card deployment. Interactive visual displays make it easy to track cards and see how many have been receipt verified.

The transition to SmartPay 2 brings new services, products and tools. Although Citi’s Electronic Access System will be new to you, we think you will find most of the features and functionality familiar, and similar to those on your current system.

Citi looks forward to meeting your needs and helping you make the most of SmartPay 2. Our award-winning customer service representatives are available 24/7/365, from anywhere in the world. To help ensure a smooth transition, please remember cardholders must verify receipt of their cards immediately so that they will be ready for use on November 30, 2008.

Once again, Citi welcomes you and invites you to discover the benefits of being a Citi cardholder. Learn more about working with our Electronic Access System and new online tools, get tips to protect yourself against fraud, find answers to your questions about card verification - and get ready for SmartPay 2.