Citi® Agency and Trust

Contact Us

Bondholders may contact Citi Agency and Trust - Investor Services:

Team: A&T Management
Escalation David Jones
Dept. Manager, Snr VP
Tel: +353 1 622 0831
Team: Client Services / Issuance Helpdesk
Escalation John O’ Rourke
Section Manager, AVP
Tel: +353 1 622 0933
Contacts Group Fax:
+353 1 622 4029


Robert Holfeld
Client Service Officer
Tel: +353 1 622 4112
Team: ECP Issuance
Escalation John O’ Rourke
Section Manager, AVP
Tel: +353 1 622 0933
Contacts Group Fax
+353 1 622 4029


Ronan O’Loughlin
Sec Processing Supervisor
Tel: +353 1 622 2238

Alison Leavy
Sec Processing
Tel: +353 1 622 2239

Maria McManus
Sec Processing
Tel: +353 1 622 4163

Paul O’Connor
Sec Processing
Tel: +353 1 622 0868

Elizabeth Stranders
Sec Processing
Tel: +353 1 622 0150
Team: EMTN Issuance
Escalation John O’ Rourke
Section Manager, AVP
Tel: +353 1 622 0933
Contacts Group Fax
+353 1 622 4030


Darren Mockus
Sec Processing Sr Analyst, AVP
Tel: +353 1 622 2242

Garrett Quill
Sec Processing
Tel: +353 1 622 2234

Daniel Tilsed
Sec Processing
Tel: +353 1 622 2259

James Fleming
Sec Processing
Tel: +353 1 622 4616

Monika Sikora
Sec Processing
Tel: +353 1 622 4708

Eamonn Diamond
Sec Processing
Tel: +353 1 622 4809

David Daly
Sec Processing
Tel: +353 1 622 2246
Team: PPA Payments
Escalation Suzanne Flood
Section Manager, AVP
Tel: +353 1 622 0958
Contacts Group Fax
+353 1 622 2210


Group Tel
+353 1 622 0866


Lorraine Hedderman
Sec Processing Supervisor
Tel: +353 1 622 4326

Pawel Wojtkiewicz
Sec Processing
Tel: +353 1 622 2205

Alan McDermott
Sec Processing
Tel: +353 1 622 0644

Melissa Ann Conlon
Sec Processing
Tel: +353 1 622 2240

Bob King
Sec Processing
Tel: +353 1 622 2267
Team: PPA Claims
Escalation Suzanne Flood
Section Manager, AVP
Tel: +353 1 622 0958
Contacts Group Fax
+353 1 622 2212


Group Tel
+353 1 622 0865


Lorraine Hedderman
Sec Processing
Tel: +353 1 622 4326

Anne Logan
Sec Processing
Tel: +353 1 622 4103

Aisling O’Reilly
Sec Processing
el: +353 1 622 4327
Team: Depositary Processing
Escalation Maurice Gill
Section Manager, AVP
Tel: +353 1 622 4544
Contacts Laura Spencer Armond
Sec Processing Supervisor
Tel: +353 1 622 1433

Cormac Golden
Sec Processing
Tel: +353 1 622 4903
Team: SPAG: Specialised Agency - Custody Payment
Escalation Jessica O’Brien
Sec Processing Supervisor, AVP
Tel: +353 1 622 2245
Contacts Group Fax
+44 20 7508 3883


Mariola Makarczuk
Sec Processing
Tel: +353 1 622 2249

Susan Howard
Sec Processing
Tel: + 353 1 622 2244

Sean Hayden
Sec Processing
Tel: +353 1 622 2243

Sinead Egan
Sec Processing
Tel: +353 1 622 4805
Team: SPAG: Specialised Agency - Account Bank
Dublin Escalation Jessica O’Brien
Sec Processing Supervisor, AVP
Tel: +353 1 622 2245
Dublin Contacts Group Fax
+ 44 20 7508 3883


Stefano Felline
Sec Processing
Tel: +353 1 622 2261

Emilie Canou
Sec Processing
Tel: +353 1 622 0697

Carrie Morrow
Sec Processing
Tel: +353 1 622 2215

Krzysztof Guz
Sec Processing
Tel: +353 1 622 4807

Linda Burke
Sec Processing
Tel: +353 1 622 4716
London Contacts & Client Relationship Jacqueline Mclellan, AVP
Tell: +44 20 7508 3856

Mo Masood
Tel: +44 20 7508 6602

Robert Woolf
Tel: +44 20 7508 3833

Katie Lacey
Tel: +44 20 7508 2544
Team: Rate Fixing - Internal Rate Fix (Citibank as Calculation Agent)
Escalation Sylwia Ewiak
Section Manager, AVP
Tel: +353 1 622 4318

Marc El Hawa
Sec Processing Supervisor
Tel: +353 1 622 4321
Contacts Group Fax
+353 1 622 2031


Jackie Maher
Sec Processing
Tel: +353 1 622 4328

Martin Black
Sec Processing
Tel: +353 1 622 4557

Pawel Horojdko
Sec Processing
Tel: +353 1 622 0911
Team: Domestic Markets
Escalation Maurice Gill
Section Manager, AVP
Tel: +353 1 622 4544
Contacts Andrea Hughes
Sec Processing Supervisor
Tel: +353 1 622 4667

Matthew Cranley
Sec Processing
Tel: +353 1 622 4618

Leonie Kelly
Sec Processing
Tel: +353 1 622 2236

Ciara Breslin
Sec Processing
Tel: +353 1 622 2211
Team: Rate Fixing - External Rate Fix

(Citibank as Paying Agent and/or Depository, but NOT Calculation Agent),
Trigger/Tarn redemptions/Auto-calls
Escalation Sylwia Ewiak
Section Manager, AVP
Tel: +353 1 622 4318

Marc El Hawa
Sec Processing
Tel: +353 1 622 4321
Contacts Group Fax
+353 1 622 2201


William Hoadley
Sec Processing
Tel: +353 1 622 4710

Karen Colton
Sec Processing
Tel: +353 1 622 4537

Eoin Walsh
Sec Processing
Tel: +353 1 622 2224
Team: Call Options & DECT & Repurchases
Escalation Richard Hillan
Section Manager, AVP
Tel: +353 1 622 4683
Contacts Group Fax
+353 1 622 2202


Group Fax
+353 1 622 2031


Rhoda Curry
Sec Processing Supervisor
Tel: +353 1 622 4612

Damien Hughes
Sec Processing
Tel: +353 1 622 4738

Kevin Boyce
Sec Processing
Tel: +353 1 622 4742

Karen Upton
Sec Processing
Tel: +353 1 622 4323

Joanna Duffy
Sec Processing
Tel: +353 1 622 4704
Team: Stand Alone Bonds
Escalation John O’ Rourke
Section Manager, AVP
Tel: +353 1 622 0933

Contacts David Van Der Walt
Sec Processing Sr Analyst
Tel: +353 1 622 4590
Team: MTN Syndicated Closings
Escalation John O’ Rourke
Section Manager, AVP
Tel: +353 1 622 0933
Contacts Eleanor Quinn
Sec Processing
Tel: +353 1 622 4520
Team: Warrant Closings
Escalation John O’ Rourke
Section Manager, AVP
Tel: +353 1 622 0933
Contacts Massimiliano Tacchi
Sec Processing
Tel: +353 1 622 2207

Maria Choi
Sec Processing
Tel: +353 1 622 2226
Team: Cash Reconcilements
Escalation Suzanne Flood
Section Manager, AVP
Tel: +353 1 622 0958
Contacts Aine Gallagher
Sec Processing Manager
Tel: +353 1 622 2264

Gemma Moore
Sec Processing
Tel: +353 1 622 4737

Sean Mangan
Sec Processing
Tel: +353 1 622 4549

Miriam Bridgeman
Sec Processing
Tel: +353 1 622 0375

David Nolan
Sec Processing Supervisor, AVP
Tel: +353 1 622 0964

Joanna Cox
Sec Processing
Tel: +353 1 622 2225
Team: Data Administration, Audit Requests, Manifest Errors
Escalation Nicola Fitzgerald
Section Manager, AVP
Tel: +353 1 622 4135
Contacts Group Fax
Fax: +353 1 642 2201


Robert Montgomery
Sec Processing
Tel: +353 1 622 2220

Peter Buchanan
Sec Processing
Tel: +353 1 622 4620

Veronika Juhasz
Sec Processing
Tel: +353 1 622 1013

Karin Mirante
Sec Processing
Tel: +353 1 622 2235

Stephen Farrell
Sec Processing
Tel: +353 1 622 4541

Naomi Coote
Sec Processing
Tel: +353 1 622 1023

Orlaith O’Dea
Sec Processing
Tel: +353 1 622 4583
Team: Secure Room Operations
Escalation Padraig Mc Enteggart
Sec Processing
Tel: +353 1 622 2206

Maurice Gill
Ops Support Manager
AVP Tel: +353 1 622 4544
Contacts William Hoadley
Sec Processing
Tel: +353 1 622 4710